CVTD is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by the Title VI of the Civil Rights Act Of 1962,    as amended.   Title VI complaints must be filed within 180 days from the date of the alleged discrimination.

The following information is necessary to assist us in processing your complaint.   If you require any assistance in completing this form, please contact the Title VI Coordinator by calling (800)548-1068.  The completed form must be returned to CVTD Title VI Coordinator, 108 Cardinal Ln., P O Box 940, Columbus, TX 78934.


The Federal Transit Administration Office of Civil Rights is responsible for ensuring that providers of public transit properly implement several civil rights laws and programs, including Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990 (ADA), the Disadvantaged Business Enterprise (DBE) program, and the External Equal Employment Opportunity (EEO) program.

In the FTA complaint investigation process, we analyze the complainant's allegations for possible deficiencies by the transit provider. If deficiencies are identified, they are presented to the transit provider and assistance is offered to correct the inadequacies within a predetermined timeframe.

Please mail your completed form to:


Director, FTA Office of Civil Rights East Building, 5th Floor – TCR 1200 New Jersey Ave., SE Washington, DC 20590


If you have questions about how to prepare a complaint, you may contact our toll-free FTA Assistance Line at 1-888-446-4511. More information about transit-related civil rights requirements may be found on the FTA’s website at



Important: We cannot accept your complaint without a signature, so please sign on the last page of the form after printing out.



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Title VI of the Civil Rights Act of 1964 requires that no person the in the United States of America shall, on the ground of race, color, national origin, sex, age, or disability be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.